The VP of strategy at one of a food and beverage giant’s best-loved brands had commissioned an enterprise resource planning (ERP) redesign. The goal of the redesign was to streamline a heavily customized system and simplify dozens of critical processes. Unfortunately, no one on the team had the skills or capacity to go beyond the technical details and lead the work from a business process perspective. Looking for someone who could not just advise but execute, the company turned to Business Talent Group.
Our consultant was a business process transformation expert who had trained at top consulting firms and led multiple ERP implementations at IBM’s SAP practice. Working with the client’s technical ERP lead, our consultant brought in best-practice insights, drove “As Is” business process documentation, and spearheaded early “To Be” design efforts. Then, after coordinating with executive stakeholders, he began the detailed and difficult work of standardizing and integrating master data into those plans.
Throughout the process, he was instrumental at spotting potential issues and roadblocks and develop plans to rectify them. By the time he was finished, the company had decided to roll out his designs to other business units across the enterprise, including leveraging a Center of Excellence he created for master data management.