BTG CASE STUDIES > BUSINESS PROCESS IMPROVEMENT

Sales Process Mapping

An F500 technology company was combining its sales and delivery functions. Concerned about the difficulty of merging two very different processes while incorporating the customer perspective, the company’s head of operations turned to Business Talent Group. We delivered an experienced independent process mapping expert and…

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RFID Store Operations Support

An F500 apparel retailer was standing up a new RFID solution in three of their best-trafficked stores. With 30+ processes that needed to be redesigned and an overstretched internal team, the EVP of global retail needed experienced but temporary support to refine the stores’ operating…

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Sales Process Diagnostic

A leading PE firm saw an opportunity to redesign the sales process at a recently acquired software company. Looking to run a quick diagnostic on the company’s current methods to identify improvement levers and reduce the time it took to process transactions, the SVP in…

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Improving A Business Plan

The director of one of a life science company’s business units was hoping to reduce the size and complexity of his division’s business plan. As the initiative’s deadline approached, it became clear that he needed help gathering, synthesizing, and then paring down tactics and budgets…

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Optimizing the Manufacturing Footprint

A multinational beverage company had decided to close one of its manufacturing plants and move production to a lower-cost facility. Looking for a steady, neutral, and disciplined hand to create more detailed plans and execute the work, the head of the company’s project management office…

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Re-engineering Sales Operations

The VP of Sales at a multi-billion dollar data giant was concerned about inefficiencies in the company’s global sales process. He knew that legacy systems and workflows were contributing to the problem, but he needed help diagnosing where, exactly, things went wrong. Business Talent Group…

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Piloting Process Improvements

After a series of acquisitions, it was time for a commercial bank to standardize its back-office loan processes. Knowing that his lean team would need additional support, the SVP of Process turned to Business Talent Group. The first process on the client’s agenda was small…

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