BTG CASE STUDIES > BUSINESS PROCESS TRANSFORMATION

Sales Process Mapping

An F500 technology company was combining its sales and delivery functions. Concerned about the difficulty of merging two very different processes while incorporating the customer perspective, the company’s head of operations turned to Business Talent Group. We delivered an experienced independent process mapping expert and…

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Sales Compensation Strategy

A global business services company was transforming its sales organization to improve performance and implement key strategic changes in people, process, and technology. Looking for help designing a compensation strategy to match the new operating model, the head of sales operations reached out to Business…

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RFID Store Operations Support

An F500 apparel retailer was standing up a new RFID solution in three of their best-trafficked stores. With 30+ processes that needed to be redesigned and an overstretched internal team, the EVP of global retail needed experienced but temporary support to refine the stores’ operating…

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Managing Multiple Transformations

A Fortune 1000 retailer had taken on a number of global transformation initiatives—including ERP, inventory and procurement, and merchandising and sourcing projects—with multiple consulting firms. The situation was becoming productively complicated, and the executive team needed help keeping it organized. The CEO asked Business Talent…

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ERP Redesign

The VP of strategy at one of a food and beverage giant’s best-loved brands had commissioned an enterprise resource planning (ERP) redesign. The goal of the redesign was to streamline a heavily customized system and simplify dozens of critical processes. Unfortunately, no one on the…

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Improving Organizational Agility

The VP of Transformation at a F500 consumer company was launching a major initiative to investigate organizational agility. What systems and resources would be needed to improve the execution of go-to-market strategies—and how would the corporate structure need to change? To help her lead this…

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