BTG CASE STUDIES > PROCESS MAPPING

Sales Process Mapping

An F500 technology company was combining its sales and delivery functions. Concerned about the difficulty of merging two very different processes while incorporating the customer perspective, the company’s head of operations turned to Business Talent Group. We delivered an experienced independent process mapping expert and…

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Piloting Process Improvements

After a series of acquisitions, it was time for a commercial bank to standardize its back-office loan processes. Knowing that his lean team would need additional support, the SVP of Process turned to Business Talent Group. The first process on the client’s agenda was small…

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