Client Service Associate

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Business Talent Group (BTG) is the leading marketplace that connects independent management consultants, subject matter experts, and executives with top companies to solve their biggest business problems. BTG provides just the right on-demand talent needed—on-site or remote, part-time or full-time, individuals or teams, anywhere in the world.

 

That’s why more than 40% of the F100 trust BTG to curate, vet, and deliver talent that fuels growth, innovation, and performance improvement. Our commitment to project success has earned us a 99% fill rate on all talent requests and a 97% repeat rate among top global companies.

 

BTG is an investor-backed company listed 3-years in a row on Inc. Magazine’s prestigious list of the “Fastest Growing Private Companies in America.” We pride ourselves on having developed a fast-paced, fun and dynamic culture. We encourage all of our employees to learn and grow personally and professionally so they can assume greater responsibilities and advance their careers. For more information on our company visit our website at www.businesstalentgroup.com.

 

Starting a career with BTG means joining a firm that is at the intersection of leading edge workforce dynamics and 21st century business problem solving. As we grow our  Client Service team, we are looking for recent graduates or early professionals (0-2 years experience) who are curious and excited about business, and self-motivated to join our team.  You will work individually and as part of a team to inspire senior executives at leading companies to take a different approach to engaging management consultants, and help educate the market on the latest trends in business and the Gig-Economy.

 

Role / Responsibilities:

BTG is seeking recent graduates to serve as Associates on our national Client Service (CS) team. CS Associates will work with the team that delivers on-demand solutions to solve client needs on a project-by-project basis. The Associate will be based in West Los Angeles, Chicago, or New York.

 

As part of our team, you will:

  • Support all aspects of our on-demand consulting projects including proposal drafting, consultant identification, contracting, project close, and project success
  • Partner with internal cross-functional teams, including sales, finance, and legal, to support the Client Service processes
  • Maintain and help grow positive relationships with clients and consultants throughout the lifetime of the project
  • Gain exposure to the consulting world by working on a wide variety of business industries and functional areas
  • Work closely with formerly trained Consultants with MBAs from leading universities, who will function as your partner on a portfolio of projects

 

Job Requirements:

  • Excellent communication skills, both written and verbal
  • Professional phone presence; comfortable speaking with senior executives across various corporations/industries
  • Demonstrated attention to detail
  • Team player, able to contribute to the overall goals of a team
  • Self-starter/entrepreneurial nature with high intellectual curiosity
  • Willingness to be flexible and work on a variety of projects at once in a fast paced environment
  • Proven time management and organizational skills; ability to juggle multiple projects with competing deadlines
  • BA/BS degree from a leading University; Interest in business preferred
  • Proficient in Microsoft Office Suite

 

The ideal candidate is passionate about business, possesses a customer service orientation, and thrives in a fast-paced environment.

 

Compensation

  • Competitive base salary
  • Bonus opportunities
  • Comprehensive Benefits package including health, dental and vision coverage, flexible spending account, 401K savings plan, commuter benefit program, and an educational stipend

 

Please send resume to careers@businesstalentgroup.com

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