Client Service Program Manager

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Business Talent Group (BTG) is the leading provider of on-demand business talent—vetted and delivered for project-based work. BTG enables companies to work smarter, faster and more flexibly by accessing a curated network of thousands of the world’s best independent professionals.

 

Founded in 2007, BTG is a pioneer in the high-end on-demand consulting market. A premier partner for major corporations. BTG is trusted by 40% of the Fortune 100 to scope the work, select talent and oversee progress on significant projects that fuel growth, innovation and performance improvement.

 

BTG is an investor-backed company listed three years in a row on Inc. Magazine’s prestigious list of the “Fastest Growing Private Companies in America.” We pride ourselves on having developed a fast-paced, fun and dynamic culture. We encourage all of our employees to learn and grow personally and professionally so they can assume greater responsibilities and advance their careers.

 

Starting a career with BTG means joining a firm that is at the intersection of leading edge workforce dynamics and 21st century business problem solving. As we grow our Client Service team, we are looking for recent graduates or early professionals (0-2 years experience) who are curious and excited about business, and self-motivated to join our team. You will work individually and as part of a team to inspire senior executives at leading companies to take a different approach to engaging management consultants and help educate the market on the latest trends in business and the Gig-Economy. For more information on our company visit our website at businesstalentgroup.com.

 

Role / Responsibilities
BTG is seeking mid-level professionals to serve as Program Managers on our national Client Service (CS) team. Program Managers work with the team that delivers on-demand solutions to solve client needs on a project-by-project basis. Ideally, the Program Manager will be based in Los Angeles, CA; Chicago, IL; or New York, NY.

 

As part of our team, you will:

  • Autonomously lead and execute all phases of our on-demand consulting solutions for projects from deal development to project close, including proposal drafting, contracting, and related activities
  • Identify and curate the best in-demand Consultants within our independent professional network as part of overall client solution
  • Develop detailed written client proposals in partnership with our independent professionals
  • Partner with internal teams, including sales and legal, to support the Client Service processes
  • Maintain positive relationships with clients and consultants throughout the lifetime of the project
  • Gain exposure to the consulting world in a wide variety of business industries and functional areas
  • Work closely with formerly trained Consultants with MBAs from leading universities, who will partner with you on a portfolio of projects

 

Job Requirements

  • 2-3 years in a comparable industry/role
  • Demonstrated proficiency leading sensitive and mission critical tasks in a project management capacity
  • Proven time management and organizational skills; ability to juggle multiple projects with competing deadlines
  • Willingness to be flexible and work on a variety of projects at once
  • Excellent communication skills, both written and verbal
  • Professional phone presence; Proven ability in speaking dynamically with senior executives across various corporations/industries
  • Proven leadership ability; prior experience leading a team or mentoring a group of individuals
  • Demonstrated attention to detail in a fast-paced environment
  • Team player, able to contribute to the overall goals of a team/region
  • Self-starter/entrepreneurial nature with high intellectual curiosity
  • Quick study with ability to come up to speed quickly across various business functions and topics
  • BA/BS degree from a leading University (focus in Business preferred)
  • Proficient in Microsoft Office Suite

 

The ideal candidate will possess a customer service orientation, be passionate about business, and thrives in a fast-paced environment.

 

Compensation

  • Competitive base salary
  • Bonus opportunities
  • Comprehensive Benefits package including health, dental and vision coverage, flexible spending account, 401K savings plan, commuter benefit program, and an educational stipend

 

Please send resume to careers@businesstalentgroup.com

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