29 Apr Senior Associate, Client Success
THE FUTURE OF WORK IS HERE. JOIN THE TEAM.
Business Talent Group (BTG) is the leading marketplace that connects independent management consultants, subject matter experts, and executives with top companies to solve their biggest business problems. BTG provides just the right on-demand talent needed—on-site or remote, part-time or full-time, individuals or teams, all around the world.
That’s why nearly 50% of the F100 trust BTG to curate, vet, and deliver talent who fuel growth, innovation, and performance improvement. Our commitment to project success has earned us a 98% fill rate on all talent requests and a 97% repeat rate among top global companies.
We pride ourselves on having developed a fast-paced, fun and dynamic culture. We encourage all of our employees to learn and grow personally and professionally, so they can assume greater responsibilities and advance their careers.
As we grow our Client Success team, we are looking for professionals who are curious and excited about business, and self-motivated to join our team. You will work individually and as part of a team to inspire senior executives at leading companies to take a different approach to engaging management consultants and help educate the market on the latest trends in business and the Gig-Economy. For more information on our company visit our website at businesstalentgroup.com.
BTG is seeking professionals with 1-2 years of experience to serve as Senior Associates on our national Client Success team. Senior Associates work with the team that delivers on-demand solutions to solve client needs on a project-by-project basis. The ideal candidate will possess a customer service orientation, be passionate about business, and thrive in a fast-paced environment. This role will be based in Chicago, IL, New York, NY, or West Los Angeles, CA.
As part of our team you will:
- Execute all aspects of our Client Success process, including proposal drafting, consultant identification, contracting, project close, and project success
- Vet consultants to confirm availability and determine overall fit for project
- Develop detailed written client proposals in partnership with our independent professionals and Client Success Principals
- Partner with internal cross-functional teams, including sales, finance, and legal, to support the Client Success processes
- Maintain and help grow positive relationships with clients and consultants throughout the lifetime of the project
- Gain exposure to the consulting world by working in a wide variety of business industries and functional areas in the rapid growth On-Demand Consulting market
- Work closely with formerly trained Consultants with MBAs from leading universities, who will function as your partner on a portfolio of projects
- Excellent communication skills, both written and verbal
- Professional phone presence; prior experience speaking with senior executives across various corporations/industries
- Demonstrated attention to detail
- Team player, able to contribute to the overall goals of a team/region
- Self-starter/entrepreneurial nature with high intellectual curiosity
- Willingness to be flexible and work on a variety of projects at once in a fast-paced environment; ability to quickly come up to speed on a variety of business topics
- Proven time management and organizational skills; ability to juggle multiple projects with competing deadlines
- BA/BS degree from a leading University; business focus preferred
- Proficient in Microsoft Office Suite
- 1-2 years of work experience in comparable industry/role
- Competitive base salary
- Bonus opportunities
- Comprehensive Benefits package including health, dental and vision coverage, flexible spending account, 401K savings plan, commuter benefit program, and an educational stipend.
Please send cover letter and resume to email@example.com
Business Talent Group is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing equal access to employment, upward mobility opportunities, and a discrimination-free work environment.