A global financial services company was transforming the way it made decisions about product development and funding. The goal: to more tightly incorporate customer feedback into the process. The challenge? The team lacked the expertise to complete the transformation, and it was taking too long…
Refine Results
Functions
- Operations (1)
- Strategy (1)
Industries
- Financial Services (1)
- Healthcare (1)
Project Types
- Operations & Performance (1)
- Project Management (1)
- Strategy & Planning (1)
- Transformations (1)
Tags
- Customer Engagement (1)
- Customer Experience (1)
- MCO (1)
- PMO (1)
- Project Management (1)
- Regulatory (1)
- Team (1)
- VOC (1)
- Voice Of The Customer (1)
2 Case Studies Found:
Mission-Critical Program Management
A vertically integrated Managed Care Organization faced a rigorous re-certification that was straining the resources of its lean internal team. Business Talent Group delivered a program manager who had trained at Deloitte and KPMG and had 10+ years of healthcare provider experience. Over the course…